WHERE THRILL MEETS SOPHISTICATION

We are devoted to fostering a culture of responsible gaming. Our goal is to ensure that guests enjoy their gaming experience within healthy limits and with a full understanding of the risks involved. Our staff are trained to recognize signs of problematic gambling behavior and are ready to offer support or direct individuals to professional assistance when needed.

Some warning signs may include:

• Spending too much time and money on gaming.
• Neglecting work, studies, or personal relationships.
• Borrowing money or getting into debt to gamble.
• Feeling restless, anxious, or irritable when not gambling.
• Being unable to stop despite trying.

We encourage all guests to follow these responsible gambling practices:

• Set a budget before you start playing and stick to it.
• Treat gambling as entertainment, not a way to make money.
• Be aware of how much time and money you spend.
• Do not gamble when feeling stressed, upset, or under the influence of alcohol.
• Take breaks regularly during gaming sessions.

Based on our experience, we undertake to provide you with the best advice and, where necessary, to direct you to the best people to speak to. For problem gaming information please contact a member of our management team on floor or email us at info@palazzo.vn.